Join us online on Wednesday, May 6, 2026, from 6-8 pm, for an evening of two brilliant talks by Stephanie Krus and Kola Wale, and an opportunity to meet fellow UCD enthusiasts.
Talk 1: Practical steps towards a more inclusive practice
There is a false belief that making your design accessible requires more time, more money and technical expertise. In this session, Stéphanie Krus shares simple, practical steps to improve the accessibility of your design, take digital inclusion into account and have a more inclusive practice, quickly and without new tools or training.
Aimed at people relatively new to inclusion and accessibility, the talk focuses on easy ways to improve accessibility, consider digital inclusion, and focus your research on the groups that will give you the most valuable insights
Stéphanie Krus is a French native designer with a strong focus on accessibility, inclusion and service design. You can find resources around accessibility and inclusion on her blog. She is a previous co-organiser or UX Glasgow, and we are excited to have her as a speaker for our May meetup.
Talk 2: Designing beyond assumptions: how everyday constraints shape user experience
Every product and service carries traces of the people who built it, their expectations and their idea of what a “normal” user does. Similarly, designing within organisations means working with deadlines, pressure and a lot of best guesses. These assumptions can quietly shape services that exclude users. In this session, Kola will use lived examples to show how small design choices can create significant barriers.
We’ll explore the practical use of ethnographic research and context-based design through test and learn, to help teams slow down at the right moment and understand the real-world constraints users face.
Kola Wale is a senior service designer at the Department for Work and Pensions, where he focuses on improving how people experience public services.
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